Refund policy

# Return and Exchange Policy

*International Orders*

- No refunds

- Exchanges must be requested within 2 days of receiving the item

- Item must be in original condition, unworn, unused, with tags, and in original packaging

- Customer responsible for all shipping costs to return the item

- Exchange will be issued in the form of store credit to a gift card upon receipt of the returned item

Note: No exchanges on white or light-colored items.

*Local Orders*

- No refunds

- Exchanges must be requested within 24 hours of receiving the item

- Item must be in original condition, unworn, unused, with tags, and in original packaging

Note: No exchanges on white or light-colored items.

*Damages and Issues*

- Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect

- We will evaluate the issue and make it right

*Starting an Exchange*

- Contact us at shopwendyys99@gmail.com or WhatsApp #8768208029

- Follow our instructions on how and where to send your package

- Items sent back without requesting an exchange will not be accepted

* Important Notes*

- No exchanges on sale items or gift cards

- The fastest way to get what you want is to return the item and make a separate purchase for the new item